Privacy Policy and terms of use :
PRIVACY
At Arv Healthcare, we understand and respect the privacy of our customers and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our domiciliary care services.
1. Information We Collect
We may collect various types of personal information from you, including but not limited to:
– Name, address, and contact details
– Date of birth
– Medical history and condition
– Emergency contact information
– Payment and billing information
– Employment information (for staff and contractors)
2. How we use your personal information
We use the collected personal information for the following purposes:
– Providing and delivering our Services
– Personalizing and improving your experience
– Administering your account
– Communicating with you regarding the Services
– Processing payments and invoices
– Complying with legal and regulatory requirements
3. How we protect your personal information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. We restrict access to your personal information only to authorized personnel who need to know it for the purposes stated in this Privacy Policy.
4. Disclosure of your personal information
We may disclose your personal information to third parties under the following circumstances:
– To comply with legal obligations and regulatory requirements
– To engage service providers who assist with our operations
– To protect our rights, safety, and property
– With your explicit consent
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to analyze usage patterns and improve our Services. You can control the use of these technologies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their respective privacy policies before providing any personal information.
8. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes through the website or other appropriate channels. By continuing to use our Services after such modifications, you acknowledge and accept the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at [contact details].
TERMS OF USE
Your use of our domiciliary care services is subject to the terms and conditions outlined below. By accessing or using our services, you agree to be bound by these terms of use.
These terms, together with our privacy policy, govern your use of our website and any services provided by our domiciliary care company.
1. Acceptance of Terms
By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these terms of use. If you do not agree with any part of these terms, please refrain from using our website.
2. Services
Our website provides information about our domiciliary care services, including but not limited to in-home care, personal care, companionship, and assistance with daily activities. The information provided on our website is for general informational purposes only and should not be considered as professional advice. We strive to keep the information accurate and up to date, but we do not guarantee its completeness or accuracy.
3. User Conduct
When using our website, you agree to abide by the following rules of conduct:
– Provide accurate and up-to-date information when requested.
– Do not engage in any unlawful, harmful, or offensive activities.
– Respect the privacy and intellectual property rights of others.
– Do not attempt to gain unauthorized access to our website or its systems.
– Do not disrupt or impair the proper functioning of our website.
4. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, are the property of our domiciliary care company or our licensors and are protected by copyright and other intellectual property laws. You may not modify, copy, reproduce, distribute, or transmit any content from our website without our prior written consent.
5. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience or reference. We do not endorse, control, or assume any responsibility for the content, policies, or practices of these third-party websites. You access and use these websites at your own risk.
6. Limitation of Liability
To the maximum extent permitted by law, our domiciliary care company, its employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our website or any services provided therein. This includes any damages resulting from viruses, worms, or other harmful elements that may infect your computer system.
7. Modifications to the Terms of Use
We reserve the right to modify or update these terms of use at any time without prior notice. It is your responsibility to review these terms periodically to stay informed of any changes. Your continued use of our website after the updated terms have been posted constitutes your acceptance of the modified terms.
8. Governing Law and Jurisdiction
These terms of use shall be governed by and construed in accordance with the laws of the jurisdiction where our domiciliary care company is located. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If you have any questions or concerns about these terms of use, please contact us. Thank you for visiting our website and we hope you find it helpful!
We are a leading domiciliary care company, dedicated to providing exceptional and personalised care in the comfort of your own home.